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XPGuard

Report a problem

Start with the guide that matches your symptom: missing lights, connection, or wrong positions. If the problem remains, post it on Discord.

Include these details

Section titled “Include these details”
  • XPGuard version and platform: MSFS 2020, MSFS 2024, X-Plane 12, or EuroScope.
  • Airport ICAO, scenery name, and selected Publisher.
  • Affected runway, holding point, route, or stand.
  • What you clicked, what you expected, and what happened.
  • Approximate time and whether you were connected to VATSIM.
  • A screenshot of the status panel and the affected area.

For example: “At OMDB, route 1 does not offer holding point X. I selected departures and runway Y. The attached screenshot shows the available ends.” Use the actual route, runway, and point names in your report.

Find the log

Section titled “Find the log”

Use the guide for the application with the problem:

Turn detailed logging off after capturing the example.

Make the report easy to repeat

Section titled “Make the report easy to repeat”

Describe one failing case at a time. For a route problem, include the starting position, destination, and required vias. For a light problem, include whether the controller saw it lit and whether the pilot saw it lit. For a scenery problem, show both the light and the ground marking.

Check logs and screenshots before sharing. Remove tokens, passwords, and unrelated personal details. Do not attach your controller settings file just to show the plugin version.